Returns & Exchanges

At Namie Home, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing